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Collaboration within a medical office is an intricate thing. Your sales reps need to know how to talk with everyone. This is especially true in rare disease management. When physicians encounter something new and strange, it’s likely to flummox their professional staff as well.
That’s where your well-trained sales teams step in.
Yours reps should offer a guiding hand across the whole medical office:
- Physicians need to know prevalence, MOAs, and treatment options
- Technologists need to know what’s special about what they’re seeing, and how best to handle an ailing patient
- Nursing staff at all levels need to understand their patients’ journeys, from onset of symptoms to aftercare
- Clerical schedulers and coders, too, will want to know what it is they’re processing, to do their jobs the best
The uniting force in all this? It’s your sales reps. As long as they’re well trained. In rare diseases, medical offices really need them!
OmniTech Medical is your sales rep training specialist. In rare diseases, and elsewhere, we support teams who support the whole care community.
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